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Understanding customer needs.
Winning exciting bids.
Knowing the impact of your work.
It all matters.

Our position as a trading fund means that our customers aren’t the general public; they’re other government departments. Our services and products need to meet their needs, deliver securely against requirements, and demonstrate good value too. Within Commercial, you’ll find all kinds of people who make that possible. They’re the specialists who shape services with sharp insights, win work through expert bid management, and help us reach new customers each day.

Not the career you wanted?

If this isn’t what you had in mind, answer a few questions and we’ll find where you fit.

Key roles in the area

  • Customer Management
  • Commercial Management
  • Cost Engineering
  • Customer Experience
  • Bid Management
  • Business Intelligence
  • Marketing
  • Business Development
  • Customer Insight

Hear from one of the team

There’s a good camaraderie here; a team-working spirit. That comes through in things like winning bids. If we’re competing for something alongside private companies, and we win, we’ll always have a celebration of what we’ve achieved together. 

Commercial colleague

Colleagues here can be based in either Hanslope Park, Milton Keynes, or King Charles Street, London. 

The Commercial team get a holistic view of the organisation: you could work with the CEO’s office one day, and be talking about complex overseas property requirements the next.

Case study

The Global Britain project represents the biggest expansion of the Foreign, Commonwealth and Development Office’s global footprint in recent history. They’re our biggest customer, and the team here are central to making sure it’s a commercial success.

A tropical beach with sand and blue sea, highlighting our gloabl reach.

We look for opportunity constantly. What problems are our customers trying to solve? How could we take a product to market to help? It takes resourcefulness and passion.

Say there’s a new bid: our costs will be meticulously planned by the Cost Engineers, making sure what we offer is upfront, honest and reasonable – and with real market awareness too.

What do I need to thrive here?

You’re committed to achieving everything you can for our customers and for our organisation.

You’ve got great ideas to help your colleagues, and your goal is always to support your team.

You’re focused on what the customer wants and needs – and you’re sensitive to the fact that those needs can change over time.

You want to find the best way of doing things, making constructive suggestions that help us make progress.

Latest roles

Want to join FCDO Services but can’t see a live role to suit you? Great news: you can sign up for job alerts or add your CV to our talent pool and we’ll be in touch when something comes up.

Lead Engineer M365

Hanslope Park
£43,026 – £50,491 plus £1,750 location allowance and excellent benefits